Cancellation Policy
Cancellation Policy: If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 14 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged NZD 38.25 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: 12.5 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.
Internet: Wired internet is available in the hotel rooms and costs NZD 29.25 per 24 hours.
Meal Plan: Continental breakfast costs NZD 21.50 per person per night.
Breakfast costs NZD 29.50 per person per night.
Parking: Private parking is possible on site (reservation is not needed) and costs NZD 30 per day.
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Diners Club, Eftpos, Euro/Mastercard, JCB, Visa
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CityLife Auckland
Hotel 
Auckland, 171 Queen Street
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