Cancellation Policy
Cancellation Policy: If cancelled up to 7 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: Children cannot be accommodated at the hotel.
Maximum capacity of extra beds in a room is 1.
Deposit Policy: 100 percent of the first night will be charged on the day of booking and is refundable.
VAT and city/tourist taxes: 12.5 % VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wi-fi is available in the entire hotel and is free of charge.
Meal Plan: Breakfast is included in the room rate.
Parking: Free public parking is possible on site (reservation is not needed).
Pets: Pets are allowed on request. No extra charges.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Diners Club, Eftpos, Euro/Mastercard, JCB, Visa
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Arthotel The Great Ponsonby
Guest accommodation 
Auckland, 30 Ponsonby Terrace
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