Cancellation Policy
Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first two nights will be charged.
Children and Extra Bed Policy: Children cannot be accommodated at the hotel.
Baby cots are not available.
Maximum capacity of total guests in a room is 2.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: 16 % Tax is included.
Service charge is not applicable.
City/tourist tax is not applicable.
Internet: Wi-fi is available in the entire hotel and is free of charge.
Meal Plan: Meals and selected beverages is included in the room rate.
Parking: Free public parking is possible on site (reservation is not needed).
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Euro/Mastercard, Visa
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Catalonia Royal Tulum Beach & Spa Resort - All Inclusive
Hotel 
Xpu-ha, Cancun Road, Chetumal km 264.5
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