Cancellation Policy
Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
One child under 6 years stays free of charge when using existing bedding.
One children from 7 to 12 years is charged 50 % of the room stay per night in an extra bed.
One older child or adult is charged 85 % of the room stay per night and person in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: 16 % Tax is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wi-fi is available in the entire hotel and is free of charge.
Meal Plan: Meals and selected beverages is included in the room rate.
Parking: Free public parking is possible on site (reservation is not needed).
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Euro/Mastercard, Visa
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Catalonia Riviera Maya Resort & Spa- All Inclusive
Hotel 
Puerto Aventuras, Avenida Xcacel, Lote 1, Plano 2, Manzana 18
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