Gran Melia Cancun Cancun

Cancellation Policy

Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Up to two children under 12 years stay free of charge when using existing bedding.
One older child or adult is charged USD 55 per night when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

Groups: When booking more than 5 rooms, different policies and additional supplements may apply.

VAT and city/tourist taxes: 13 % Tax is not included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Wi-fi is available in the entire hotel and costs USD 1.50 per hour.

Meal Plan: Breakfast costs USD 24 per person per night.

Parking: Free private parking is possible on site (reservation is not needed).

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

About cancellations

The cancellation policy may vary per room type; please check the room description as well.

Accepted credit cards

American Express, Euro/Mastercard, Visa

Gran Melia Cancun

Hotel Gran Melia Cancun 5 class

Cancun, Kukulcan Boulevard Km 16.5



Sorry, this hotel has no rooms available for the dates of your stay.
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