Cancellation Policy
Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
Up to two children from 2 to 12 years are charged 25 % of the room stay per night per person when using existing bedding.
All further older children or adults are charged 37.50 % of the room stay per night per person when using existing bedding.
There is no capacity for cots in the room.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: 16 % Tax is included.
Service charge is not applicable.
City/tourist tax is not applicable.
Internet: Wi-fi is available in public areas and is free of charge.
Meal Plan: Meals and selected beverages is included in the room rate.
Parking: Free private parking is possible on site (reservation is not needed).
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Euro/Mastercard, Visa
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The Royal Suites Yucatan by Palladium - Only Adults
Hotel 
Kantenah, Carretera Chetumal Km 259.5
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