The Royal Suites Yucatan by Palladium Kentenah(Quintana Roo)

The Royal Suites Yucatan by Palladium

Hotel The Royal Suites Yucatan by Palladium 5 class

Kentenah(Quintana Roo), Carretera Chetumal Km. 259, 5

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Nested within the Grand Palladium Mayan Riviera Resort Complex, this adults only, all-suite resort offers personalized services and relaxing facilities in the beautiful Riviera Maya.

Guests at The Royal Suites Yucatan by Palladium will enjoy use of all the facilities of the other 4 resorts located in the complex. After an intense workout in the state-of-the-art fitness center, guests can relax besides the large outdoor pool or with a message in the full-service spa. The resort also boasts a private beach area with beverage service.

The suites at the Yucatan Royal by Palladium feature a separate living room with sofa bed as well as Jacuzzi tubs. Guests will feel pampered with 24-hour room service, cozy bathrobes and a pillow menu. After a full day, guests can rest while watching free DVD from the DVD library or listening to the MP3 docking station.

Rooms: 130
Rate: 300 - 962.5 USD

Arrival   Departure
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Hotel Facilities

General:   Parking, Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Rooms/Facilities for Disabled Guests, Free Parking, Express Check-In/Check-Out, Safety Deposit Box, Luggage Storage, Shops in Hotel, Airconditioning
Activities:   Tennis Court, Sauna, Fitness Centre, Fishing, Games Room, Solarium, Spa & Wellness Centre, Massage, Billiards, Table Tennis, Windsurfing, Darts, Jacuzzi, Canoeing, Hiking, BBQ Facilities, Diving, Hammam, Snorkelling, Mini Golf, Outdoor Swimming Pool
Services:   Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Barber/Beauty Shop, Internet Services, Currency Exchange, Souvenirs/Gift Shop, Car Rental, Tour Desk, Fax/Photocopying, Wi-Fi/Wireless LAN, Free Wi-Fi Internet Access Included, ATM/Cash Machine on site

Food & beverage

Guest staying at the Royal Suites Yucatan can enjoy exclusive access to one restaurant and 2 bars.

The resort complex offers a variety of restaurants and bars, including 6 buffet-style restaurants with breakfast, lunch and dinner service, and 7 a la carte dinner-only restaurants (previous reservation possible).

Guests will also have access to 19 bars, including pool and beach bars, offering premium local and international drinks.

Travel information

How to get to The Royal Suites Yucatán by Palladium:

If you are driving from the Cancún airport take the Chetumal-Puerto Juárez highway in the direction of Tulum, going through the towns of Puerto Morelos, Playa del Carmen and lastly, Puerto Aventuras. From this last town, continue driving for five more minutes and you will find the resort on your left.

By Taxi: From the airport taxi stop, the resort is about 80min/90km away and the trip costs approximately 65 USD.

Important information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

-Please note there will be a Gala Dinner Christmas & New Years Eve (24 of December and 31 December) that will be mandatory to include in your room rate due to the holidays. The additional charge will be 70 USD including tax per person. Children pay 50 percent.

Hotel Policies

Check In:   15:00
Check Out:   12:00
Cancellation Policy:   Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Up to two children from 2 to 12 years are charged 25 % of the room stay per night and person when using existing bedding.
All further older children or adults are charged 37.50 % of the room stay per night and person when using existing bedding.
There is no capacity for cots in the room.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: Tax is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in public areas and is free of charge.

Meal Plan: Meals and selected beverages is included in the room rate.

Parking: Free private parking is possible on site.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.
Accepted credit cards:   American Express, Euro/Mastercard, Visa