Grand Palladium White Sand Resort & Spa Kantenah (Quintana Roo)

Grand Palladium White Sand Resort & Spa

Resort Grand Palladium White Sand Resort & Spa 5 class

Kantenah (Quintana Roo), Crta. Chetumal Km 259,5

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Grand Palladium White Sand Resort & Spa is built on an estate of over 1.220.000 m2, right on the sea front and near a superb access to the beach. Located only 20 minutes from Playa del Carmen and 7 minutes from the village of Akumal.
It’s important to point out that the resort was constructed respecting the flora and fauna of the area, with all buildings blending into the surroundings. The design is an example of how the most modern and luxurious facilities can be built in perfect harmony with the natural environment of the area.

Rooms: 264
Rate: 202.5 - 921.25 USD


Hotel information

Grand Palladium White Sand Resort & Spa guestrooms feature a balcony or terrace with table and chairs, 2 queen beds or one king-size bed, a living room, satellite TV with pay-per-view channel movies, and a complete bathroom with hydromassage.

Hotel Facilities

General:   Parking, Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Free Parking, Luggage Storage, Shops in Hotel, Airconditioning
Activities:   Tennis Court, Sauna, Fitness Centre, Games Room, Solarium, Spa & Wellness Centre, Massage, Children's Playground, Billiards, Table Tennis, Windsurfing, Darts, Jacuzzi, Canoeing, Hiking, BBQ Facilities, Turkish/Steam Bath, Diving, Hammam, Snorkelling, Mini Golf, Outdoor Swimming Pool
Services:   Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Barber/Beauty Shop, Internet Services, Currency Exchange, Souvenirs/Gift Shop, Car Rental, Tour Desk, Fax/Photocopying, Wi-Fi/Wireless LAN, ATM/Cash Machine on site

Room information

All the guests have full use of the resort facilities of the neighboring Grand Palladium Colonial Resort and Spa, Grand Palladium Kantenah Resort and Spa and Grand Palladium White Sand and Riviera Resort & Spa.

All have been built on wooden terraces amongst beautiful cabin-style bungalows, set right on the edge of a large lake.

Food & beverage

Guest staying at the Grand Palladium White Sand Resort & Spa can enjoy a wide selection of restaurants and bars, including 5 buffet-style restaurants, 9 a la carte restaurants and 26 bars.

Area information

The Mayan Riviera is the touristic area situated along the Caribbean Sea in the state of Quintana Roo, Mexico. Geographically it extends along the coast with a longitude of 130km, from the town of Puerto Morelos in the north to the town of Punta Allen in the south.
Created in 1998 under a mandate by public authorities (State of Quintana Roo, Canton de Solidaridad) and by the professional organizations of tourism in the area, the Mayan Riviera became, along with Cancun, the most important tourist destination in Mexico and one of the most visited destinations in the world.
Playa del Carmen is the head of the municipality of Solidaridad y boasts more than 23 thousand hotel rooms.
Similar to Cancun, the beaches of the Mayan Riviera are distinguished by having a fine, white sand and a beautiful, turquoise blue sea. In addition, the region is geologically formed by a large limestone plateau, which has the particularity of being permeable; over time numerous networks of small caves and subterranean caverns, also known as “cenotes” or water-filled caves have been formed, some of which are accessible to the public.

Points of Interest:
Distance to Playa del Carmen: 32km
Distance to Cancun: 95km
Distance to Tulum: 30km
Distance to the airport: 90km
Distance to the beach: 0km
Distance to taxi stop: 0km
Distance to bus stop: 100m

Travel information

How to get to the resort:
By Car: From the Cancún airport take the Chetumal-Puerto Juárez highway in the direction of Tulum, going through the towns of Puerto Morelos, Playa del Carmen and lastly, Puerto Aventuras. From this last town, continue driving for five more minutes and you will find the resort on your left.
By Taxi: From the airport taxi stop, the resort is about 80min/90km away and the trip costs approximately 65 USD. km (50 miles).

Important information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

-Please note there will be a Gala Dinner Christmas & New Years Eve (24 of December and 31 December) that will be mandatory to include in your room rate due to the holidays. The additional charge will be 70 USD including tax per person. Children pay 50 percent.

Hotel Policies

Check In:   15:00
Check Out:   12:00
Cancellation Policy:   Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Up to two children under 1 year stay free of charge when using existing bedding.
One child from 2 to 12 years is charged 25 % of the room stay per night and person when using existing bedding.
One older child or adult is charged 37.50 % of the room stay per night and person when using existing bedding.
Maximum capacity of babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: Tax is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in public areas and charges are applicable.

Meal Plan: Meals and selected beverages is included in the room rate.

Parking: Free private parking is possible on site.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.
Accepted credit cards:   American Express, Diners Club, Euro/Mastercard, Visa