Grand Palladium Riviera Resort & Spa Kantenah (Quintana Roo)

Grand Palladium Riviera Resort & Spa

Resort Grand Palladium Riviera Resort & Spa 5 class

Kantenah (Quintana Roo), Crta. Chetumal Km 259,5

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Grand Palladium Riviera Resort & Spa is built on an estate of over 1.220.000 m2, right on the sea front and near a superb access to the beach. Located only 20 minutes from Playa del Carmen and 7 minutes from the village of Akumal. It shares facilities with the Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa and the Grand Palladium Kantenah Resort & Spa.

Rooms: 324
Rate: 202.5 - 921.25 USD

Arrival   Departure
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Hotel information

A large team of specialists are in charge of the entertainment and sports activities in the beach and swimming pool areas. Shows and special activities in the miniclub for smaller children (4 to 12 years) and for teenagers from 13 to 17 years in the new "Black and White Junior Club", always supervised by professionals.

All guests have full use of the resort facilities of the neighboring Grand Palladium Colonial Resort and Spa, Grand Palladium Kantenah Resort and Spa and Grand Palladium White Sand and Riviera Resort & Spa.

Hotel Facilities

General:   Parking, Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Free Parking, Safety Deposit Box, Luggage Storage, Shops in Hotel, Airconditioning
Activities:   Tennis Court, Sauna, Fitness Centre, Games Room, Solarium, Spa & Wellness Centre, Massage, Children's Playground, Billiards, Table Tennis, Windsurfing, Darts, Jacuzzi, Canoeing, Hiking, Turkish/Steam Bath, Diving, Hammam, Snorkelling, Mini Golf, Outdoor Swimming Pool
Services:   Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Barber/Beauty Shop, Internet Services, Currency Exchange, Souvenirs/Gift Shop, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service, Wi-Fi/Wireless LAN, ATM/Cash Machine on site

Room information

The resort provides its guests with 454 rooms, of which 360 are Junior Suites, 72 Suites and 22 Mayan Suites.

All have been built on wooden terraces amongst beautiful cabin-style bungalows, set right on the edge of a large lake.

Food & beverage

Guests staying at the Grand Palladium Riviera Resort & Spa can enjoy a wide selection of restaurants and bars:
5 buffet-style restaurants with breakfast, lunch and dinner service; international and local specialties with Show-Cooking.
9 “A la Carte” dinner-only restaurants, featuring local and international a la carte mexican, mediterranean and japanese cuisine.
26 bars, including pool and beach bars, offering local and international Premium drinks.

Travel information

How to get to the resort:

By Car: From the Cancún airport take the Chetumal-Puerto Juárez highway in the direction of Tulum, going through the towns of Puerto Morelos, Playa del Carmen and lastly, Puerto Aventuras. From this last town, continue driving for five more minutes and you will find the resort on your left.
By Taxi: From the airport taxi stop, the resort is about 80min/90km away and the trip costs approximately 65 USD.

Important information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

-Please note there will be a Gala Dinner Christmas & New Years Eve (24 of December and 31 December) that will be mandatory to include in your room rate due to the holidays. The additional charge will be 70 USD including tax per person. Children pay 50 percent.

Hotel Policies

Check In:   15:00
Check Out:   12:00
Cancellation Policy:   Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Up to two children under 1 year stay free of charge when using existing bedding.
One child from 2 to 12 years is charged 25 % of the room stay per night and person when using existing bedding.
One older child or adult is charged 37.50 % of the room stay per night when using existing bedding.
Maximum capacity of babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: Tax is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in public areas and charges are applicable.

Meal Plan: Meals and selected beverages is included in the room rate.

Parking: Free private parking is possible on site.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.
Accepted credit cards:   American Express, Diners Club, Euro/Mastercard, Visa