Cancellation Policy
Cancellation Policy: If cancelled up to 2 days before date of arrival, 10 percent of all nights will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
Baby cots are not available.
Extra beds are not available.
There is no capacity for extra beds/cots in the room.
Deposit Policy: 10 percent of the total amount will be charged on the day of arrival and is non-refundable.
Groups: When booking more than 5 rooms, different policies and additional supplements may apply.
VAT and city/tourist taxes: 17.5 % VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wi-fi is available in the entire hotel and is free of charge.
Meal Plan: There is no meal option with this hotel.
Parking: Free public parking is possible on site (reservation is needed).
Pets: Pets are allowed. Charges may be applicable.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Euro/Mastercard, Maestro, Visa
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Metro Inns Newcastle
Hotel 
Newcastle Upon Tyne, Ponteland Road, Kenton Bank
All rooms contain a double bed, a bunk bed and can sleep up to 3 people. Room amenities include washbasins, mirrors, corner tables, radios and TVs. Toilets and showers are located just down the hall from your room.
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