Cancellation Policy
Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years are charged GBP 20 per night per person for cots.
All older children or adults are charged GBP 25 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
Groups: When booking for more than 14 persons, different policies and additional supplements may apply.
VAT and city/tourist taxes: 17.5 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.
Internet: Wi-fi is available in the hotel rooms and costs GBP 5 per 24 hours.
Meal Plan: Breakfast is not included, breakfast menu is available and costs vary.
Parking: Free public parking is possible on site (reservation is not needed).
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Euro/Mastercard, Maestro, Solo, Switch, Visa
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Kensington House Aparthotel
Apartment 
Newcastle Upon Tyne, 5 Osborne Road, Jesmond
Each apartment is fitted to the highest standard with a 32 inch flat-screen TV, as well as luxury bathroom accessories. Apartments have 2 double bedrooms, one with an en suite bathroom. There is also a separate bathroom. Each apartment is stylishly decorated to the highest standard, creating a comfortable yet modern and relaxed living space featuring; Sky TV, wireless broadband internet access, and a well-equipped designer kitchen, with fridge freezer, dishwasher, microwave, toaster and kettle.
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