Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 3 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged GBP 30.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in public areas and is free of charge.

Meal Plan: Continental breakfast is not included and costs GBP 19.50 per person.
Full English breakfast is not included and costs GBP 25.00 per person.

Parking: Private parking is possible at a location nearby and costs GBP 31.00 per day.

Pets: Pets are allowed. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Euro/Mastercard, Switch, Visa

No 2 rooms or suites are alike; some are richly decorated for a more intimate, inward-looking mood whilst others make the most of their stunning views over Kensington Palace and Gardens. At The Milestone, every room is an outstanding example of romantic elegance, comfort, and luxury.

To keep your room looking pristine, the maid visits twice a day. Each time, she leaves a few special treats - homemade cookies, bonbons, tomorrow's weather forecast, chilled mineral water, hand-picked seasonal fruits, complimentary newspapers, delicious canapés, candles in the bathroom – perhaps even a small book of poetry.

Your room at The Milestone may be a sumptuous private dream world, but there's still plenty of discreet 21st-century technology to keep you in touch. There's a high-speed wireless internet connection and interactive TV with movies on demand.

24-hour butler service is available for all guests.