Cancellation Policy: If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Extra beds are not available.
Maximum capacity of babycots in a room is 1.

Deposit Policy: No deposit will be charged.

Groups: When booking for more than 15 persons, different policies and additional supplements may apply.

VAT and city/tourist taxes: 17.5 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Internet via modem is available in the hotel rooms and charges are applicable.

Meal Plan: Full English breakfast costs GBP 13.95 per person per night.

Parking: Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Euro/Mastercard, Maestro, Switch, Visa

With 275 spacious rooms, many enjoying views over Bristol harbour and city centre, Mercure Holland House has accommodation to suit all.

The hotel aims to cater for families. Parents can relax in the knowledge that their children are sleeping in an adjoining bedroom, which can be kitted out with games and toys.

The hotel also has a limited number of suites which come complete with a range of exercise equipment so you can enjoy a workout in the privacy of your room.