Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged GBP 20 per night per person for extra beds.
Maximum capacity of extra beds in a room is 2.
Maximum capacity of babycots in a room is 1.

Deposit Policy: 100 percent of the first night will be charged on the day of booking and is refundable.

VAT and city/tourist taxes: 17.5 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Internet via modem is available in the hotel rooms and costs GBP 8 per 24 hours.

Meal Plan: Full English breakfast is included in the room rate.
Continental breakfast is included in the room rate.

Parking: Free private parking is possible on site (reservation is not needed).

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Euro/Mastercard, Maestro, Solo, Switch, Visa

The Upper Reaches boasts 31 en suite rooms, with a choice of a contemporary or classic style room overlooking the Thames.