Cancellation Policy: If cancelled up to 7 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 5 years stay free of charge for extra beds.
All children from 6 to 8 years are charged 50 % of the room stay per night per person for extra beds.
All children from 9 to 11 years are charged 70 % of the room stay per night per person for extra beds.
All older children or adults are charged 90 % of the room stay per night per person for extra beds.
Maximum capacity of extra beds in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 3.6 % VAT is included.
Service charge is not applicable.
CHF 2.50 city/tourist tax per person per night is not included.

Internet: Wi-fi is available in the entire hotel and charges are applicable.

Meal Plan: Buffet breakfast is included in the room rate.
Half board costs CHF 25 per person per night.

Parking: Free public parking is possible on site (reservation is not needed).

Pets: Pets are allowed. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Carte Bleue, Euro/Mastercard, Maestro, Visa

The south-facing rooms have a balcony with a view of the Alps.

Some rooms offer wonderful views of the veranda in front of the hotel. These rooms are ideal for relaxing or as a starting point for your holiday activities in Crans-Montana. The rooms offer enough space for the whole family.