If cancelled up to 7 days before date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Euro/Mastercard, Maestro, Visa

The rooms at the hotel range from cosy standard-type rooms to larger superior-type rooms and rooms in the medieval tower section, some with wall-paintings and/or mosaic floors. Some rooms have balconies and some are equipped with air conditioning.

All the rooms are non-smoking rooms. It is still possible to smoke on the balconies, if available, and in all open spaces on the hotel grounds.

Standard and superior type rooms are without lake-view. Most of the castle rooms, the rooms in the medieval tower section and the junior suite in the tower by the pool have a lake-view.

Please note, that due to the large variety of different rooms, it is not always possible to promise a specific room within a category for short stays. The hotel will try to comply with guests' wishes where possible.

Pets
Pets are allowed. Charges may be applicable.

Children and extra beds
All children are welcome. All children under 12 years stay free of charge when using existing bedding. All children under 2 years are charged CHF 22.00 per night and person for cots. All older children or adults are charged CHF 22.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 2.

Internet
Internet via modem is available in public areas and is free of charge. Wireless internet is available in the entire hotel and costs CHF 5.00 per 30 minutes.

Guest Parking
Private parking is possible on site (reservation is needed) and costs CHF 21.00 per day. Free public parking is possible on site.