Cancellation Policy
Cancellation Policy: If cancelled up to 16:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
One child under 2 years stays free of charge in a baby cot.
One child under 12 years stays free of charge in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
Groups: When booking more than 5 rooms, different policies and additional supplements may apply.
VAT and city/tourist taxes: 8 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.
Internet: Wi-fi is available in the hotel rooms and charges are applicable.
Meal Plan: Buffet breakfast costs EUR 24.84 per person per night.
Parking: Private parking is possible on site and costs EUR 27 per day.
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Diners Club, Euro/Mastercard, Visa
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Melia Castilla
Hotel 
Madrid, Capitán Haya, 43
All rooms are exquisitely decorated, completely soundproof and have the latest technology, as well as a unique pillow menu, a key factor to getting a good night's sleep.
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