Gran Melia Fenix Madrid

Cancellation Policy

Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 96.30 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

Groups: When booking more than 5 rooms, different policies and additional supplements may apply.

VAT and city/tourist taxes: 8 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Internet via modem is available in the entire hotel and costs EUR 8 per 24 hours.

Meal Plan: Buffet breakfast costs EUR 27.82 per person per night.

Parking: Private parking is possible on site and costs EUR 28 per day.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

About cancellations

The cancellation policy may vary per room type; please check the room description as well.

Accepted credit cards

American Express, Carte Bleue, Diners Club, Euro/Mastercard, JCB, Maestro, Red 6000, Visa

Gran Melia Fenix

Hotel Gran Melia Fenix 5 class

Madrid, Hermosilla, 2


The hotel's rooms are equipped with the latest in modern technology, yet with décor in the style of the 19th century English style.

The hotel also provides rooms with the Royal Service on the executive floor. This service includes a private reception, complimentary select buffet breakfast and open bar in private areas. Some Royal Service Suites offer an outdoor whirlpool on a private terrace.


Sorry, this hotel has no rooms available for the dates of your stay.
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