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Gran Melia FenixHotel
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| General: | Parking, Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Valet Parking, Soundproofed Rooms, Heating, Design Hotel, Luggage Storage, Gay Friendly, Allergy-Free Room Available, Breakfast Buffet, Air Conditioning, Designated Smoking Area, Restaurant (à la carte), Snack Bar, Sun Terrace | |
| Activities: | Sauna, Fitness Centre, Massage | |
| Services: | Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Bridal Suite, Internet Services, Currency Exchange, Shoe Shine, Car Hire, Tour Desk, Fax/Photocopying, Ticket Service, Wi-Fi/Wireless LAN, Free Wi-Fi Internet Access Included, Concierge Service, Shuttle Service (surcharge) |
Room information
The hotel's rooms are equipped with the latest in modern technology, yet with décor in the style of the 19th century English style.
The hotel also provides rooms with the Royal Service on the executive floor. This service includes a private reception, complimentary select buffet breakfast and open bar in private areas. Some Royal Service Suites offer an outdoor whirlpool on a private terrace.
The hotel also provides rooms with the Royal Service on the executive floor. This service includes a private reception, complimentary select buffet breakfast and open bar in private areas. Some Royal Service Suites offer an outdoor whirlpool on a private terrace.
Food & beverage
The hotel provides a magnificent restaurant à la carte named Epoque by Meliá, specialising in tradicional, local cuisine with delicate touches of Mediterranean influence.
In summer, enjoy your dinner on the terrace right on Plaza de Colón square.
The hotel also caters for special events such as banquets and business meals.
In summer, enjoy your dinner on the terrace right on Plaza de Colón square.
The hotel also caters for special events such as banquets and business meals.
Area information
The hotel is located in the very heart of the city, just a few minutes from the National Library, the Retiro Park, the National Archaeological Museum and a short walk from the “Triangle of Art” formed by the Prado, Reina Sofía and Thyssen Museums. The location is also perfect for exploring the stylish stores along Goya, Serrano or Velázquez Streets. The very best in leisure is right on the hotel doorstep, a perfect complement to the grand diversity of theme parks, nightlife and other attractions offered by such a modern, cosmopolitan city as Madrid.
Travel information
The hotel, located in Plaza de Colón, is accessible through Paseo de la Castellana, Calle Goya and Calle Génova. Public transport: underground, line 4 (Serrano or Colón stations); Cercanías-Renfe trains (Recoletos train station); urban buses and direct buses from the airport.
Hotel Policies
| Check In: | 12:00-18:00 | |
| Check Out: | 12:00 | |
| Cancellation Policy: | Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged. Children and Extra Bed Policy: All children are welcome. All children under 12 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged EUR 96.30 per night per person for extra beds. Maximum capacity of extra beds/babycots in a room is 1. Deposit Policy: No deposit will be charged. Groups: When booking more than 5 rooms, different policies and additional supplements may apply. VAT and city/tourist taxes: 8 % VAT is included. Service charge is not applicable. City/tourist tax is not applicable. Internet: Internet via modem is available in the entire hotel and costs EUR 8 per 24 hours. Meal Plan: Buffet breakfast costs EUR 27.82 per person per night. Parking: Private parking is possible on site and costs EUR 28 per day. Pets: Pets are not allowed. The hotel reserves the right to pre-authorise credit cards prior to arrival. |
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| Accepted credit cards: | American Express, Carte Bleue, Diners Club, Euro/Mastercard, JCB, Maestro, Red 6000, Visa |






















