Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 2 years stay free of charge for cots.
All children under 12 years are charged EUR 21.40 per night per person for extra beds.
All older children or adults are charged EUR 40.66 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

Groups: When booking more than 5 rooms, different policies and additional supplements may apply.

VAT and city/tourist taxes: 8 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Wi-fi is available in the entire hotel and is free of charge.

Meal Plan: Buffet breakfast costs EUR 14.45 per person per night.

Parking: Public parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Carte Bleue, Diners Club, Euro/Mastercard, Visa

The new Hotel Hesperia Bilbao has at your disposal 151 rooms:
24 superior rooms with balcony
10 junior suite with dinning room and balcony
1 Presidential suite with 2 double rooms, balcony, river and Guggeheim museum view and jacuzzi.