Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 2 years stay free of charge for cots.
One children from 2 to 12 years stays free of charge in an extra bed.
One further children from 2 to 12 years is charged EUR 55 per night and person in an extra bed.
One further older child or adult is charged EUR 100 per night and person in an extra bed.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.

Deposit Policy: No deposit will be charged.

Groups: When booking more than 5 rooms, different policies and additional supplements may apply.

VAT and city/tourist taxes: 5 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Wi-fi is available in the entire hotel and is free of charge.

Meal Plan: Buffet breakfast is not included, breakfast menu is available and costs vary.

Parking: Free private parking is possible on site.

Pets: Pets are allowed on request. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Discover, Euro/Mastercard, JCB, Visa

The suites in the Palacio de Isora are truly luxurious; with spa showers, sumptuous bed linen, mahogany furnishings and original works of art.