Gran Melia Palacio de Isora Alcalá

Gran Melia Palacio de Isora

Hotel Gran Melia Palacio de Isora 5 class

Alcalá, Urbanización La Jaquita s/n Alcalá Guía de Isora

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This avant-garde hotel is made up of Caribbean-style pavilions, towers and gardens and follows the coastline of western Tenerife, in the shade of Mount Teide.

The new Gran Meliá Palacio de Isora offers a timeless-yet-contemporary, luxury setting for your visit to this tropical Canary Island. Here you can cool off from the sun by diving into the Venetian-tiled swimming pool or in the infinity seawater pool. You can also find relaxation in the YHI Spa facility or get involved in refined activities such as wine tasting and sushi cookery. In the evening you can enjoy a sumptuous meal in the hotel’s candlelit courtyards.

The hotel is well-positioned to enjoy Tenerife’s natural beauty. From here you can easily reach the Mount Teide National Park and witness the fascinating volcanic landscape.

Rooms: 609
Rate: 199 - 3559 EUR
Hotel chain: Meliá Hotels & Resorts

Arrival   Departure
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Hotel information

The large salt water swimming pool is 125 metres in length, with waterbeds and 2 water rituals that work to guarantee your relaxation.

Relaxation and wellness reach their maximum in the Yhi Spa and in the other activities on offer such as the tango, Sushi, massages and painting classes.

This is an ideal place to hold all types of events, with more than 3000 m² of space, banquet facilities that can cater for up to 940 people and a business centre with state of the art technology.

Hotel Facilities

General:   Parking, Restaurant, Pets Allowed, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Free Parking, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Valet Parking, Soundproofed Rooms, Chapel/Shrine, Design Hotel, Luggage Storage, Shops in Hotel, Airconditioning, Designated Smoking Area
Activities:   Sauna, Fitness Centre, Games Room, Spa & Wellness Centre, Massage, Children's Playground, Table Tennis, Jacuzzi, Library, Hiking, Turkish/Steam Bath, Hammam, Outdoor Swimming Pool
Services:   Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Bridal Suite, Internet Services, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service, Wi-Fi/Wireless LAN, Free Wi-Fi Internet Access Included

Room information

The suites in the Palacio de Isora are truly luxurious; with spa showers, sumptuous bed linen, mahogany furnishings and original works of art.

Food & beverage

The hotel has 5 diverse restaurants where you can dine in style, or simply relax and enjoy a snack:

Nami
Here you can sample sushi and teppanyaki and specialties from Vietnam, China, Thailand and India.

Pangea
Breakfast and dinner is served in this restaurant, where you can sample international, market-style cuisine.

Calima
Traditional-style Spanish cuisine is served in this restaurant.

Oasis Pool Grille
This restaurant serves Mediterranean-style, grilled fish, seafood and meat. Here you can also enjoy a paella next to the pool.

Club Ocean
Sample the tapas, speciality salads and French and Italian cuisine in this restaurant and the fantastic views.

The hotel also has several bars, where you can enjoy a relaxing drink, including the pool bar, the Nami bar and the Lotus reception bar. In the Nemos bar you can enjoy piano and jazz music and in the Lava Disco Club, more contemporary music styles are played. There is also a wine and cava bar in the hotel.

Area information

This establishment is situated in Alcalá and belonging to the municipality Guia de Isora, in the southwest of Tenerife. This is an ideal base from which to initiate various activities and excursions. From the south of Tenerife you can take a boat to Hierro Island. In 40 minutes you can also get to Cañades del Teide National Park.

Important information

The hotel will not accept children under 16 years old staying in the RedLevel Demi Suites.

A third adult and children between 2 and 12 years old can stay in all rooms (except RedLevel Demi Suites) sleeping on the sofa-bed (on request) that is available in all type of rooms.

Hotel Policies

Check In:   15:00-00:00
Check Out:   12:00
Cancellation Policy:   Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 2 years stay free of charge for cots.
All children from 2 to 12 years are charged EUR 50.00 per night and person when using existing bedding.
One older child or adult is charged EUR 90.00 per night and person when using existing bedding.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in the entire hotel and is free of charge.

Meal Plan: Buffet breakfast is not included, breakfast menu is available and costs vary.

Parking: Free private parking is possible on site.

Pets: Pets are allowed on request. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.
Accepted credit cards:   American Express, Diners Club, Discover, Euro/Mastercard, JCB, Visa