Best Western Palace Hotel Polom Žilina

Best Western Palace Hotel Polom

Hotel Best Western Palace Hotel Polom 4 class

Žilina , Hviezdoslavova 22

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The Best Western Palace Hotel Polom first opened its doors at the beginning of the 20th century and still provides world-class standard and historic charm right at the main train station in Zilina.

It contains 2 luxurious salons for private dining, as well as opportunities for conferences in its congress hall for up to 200 people.

You will also find a large selection of culinary specialities in the Palace Hotel Polom's restaurant.

Choose from exclusively furnished, fully air-conditioned rooms with 2-metre long beds. Kings-size beds of 180 cm width are available as well.

Each bathroom is equipped with its own steam bath!

The wellness centre provides a variety of massages and health treatments, 2 private jacuzzis in separate rooms and saunas with satellite TVs.

Room service is available from 07:00 until 23:00.

Rooms: 70
Rate: 59 - 350 EUR

Arrival   Departure
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Hotel information

Our hotel provides a well-equipped fitness centre and the “Water World“. This aquatic centre provides a variety of massage and health treatments, 2 private jacuzzis in separate rooms and saunas with satellite TV.

Room service is available from 7.00 until 23.00.

Hotel Facilities

General:   Parking, Restaurant, Pets Allowed, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Design Hotel, Luggage Storage, Allergy-Free Room Available, All Public and Private spaces non-smoking, Airconditioning
Activities:   Sauna, Fitness Centre, Casino, Spa & Wellness Centre, Massage, Jacuzzi, Hiking
Services:   Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Internet Services, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Car Rental, Fax/Photocopying, Wi-Fi/Wireless LAN, Free Wi-Fi Internet Access Included

Food & beverage

The Best Western Palace Hotel Polom offers a fine dining experience in its stylishly appointed restaurant. Select from a broad range of meals from the Slovak and international cuisine, prepared by master chefs.

The cafe, with its elegant wooden bar serves exceptional coffee in many varieties throughout the day, and also features a collection of fine wines.

The White Salon is perfectly suited for clients preferring privacy for their family celebrations, social gatherings or business meetings in a luxurious ambience.

Breakfast is served from 06:30 to 10:00, lunch is served from 11:30 to 14:30. The restaurant is open from 06:30 until 23:00.

Hotel Policies

Check In:   14:00-00:00
Check Out:   10:00-12:00
Cancellation Policy:   Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge for extra beds.
All older children or adults are charged EUR 45.00 per night and person for extra beds.
All children under 2 years stay free of charge for cots.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
EUR 1.00 city/tourist tax per person per night is not included.

Internet: Wireless internet is available in the entire hotel and is free of charge.

Meal Plan: Breakfast is included in the room rate.

Parking: Private parking is possible on site (reservation is needed) and costs EUR 8.30 per day.
Private parking is possible on site and costs EUR 1.33 per hour.

Pets: Pets are allowed on request. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.
Accepted credit cards:   American Express, Diners Club, Euro/Mastercard, JCB, Maestro, Other Cards, Visa