Hotel City SM Spa & Wellness Kraków

Cancellation Policy

Cancellation Policy: If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 3 years stay free of charge when using existing bedding.
All children under 3 years stay free of charge for cots.
All older children or adults are charged PLN 44.80 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 7 % VAT is included.
Service charge is included.
PLN 2.20 city/tourist tax per stay is not included.

Internet: Wired internet is available in the hotel rooms and is free of charge.

Meal Plan: Breakfast is included in the room rate.

Parking: Free public parking is possible on site (reservation is not needed).

Pets: Pets are allowed on request. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

About cancellations

The cancellation policy may vary per room type; please check the room description as well.

Accepted credit cards

American Express, Diners Club, Euro/Mastercard, JCB, Maestro, Other Cards, Visa

Hotel City SM Spa & Wellness

Hotel Hotel City SM Spa & Wellness 3 class

Kraków, 16 Gajowa St.



Sorry, this hotel has no rooms available for the dates of your stay.
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