Cancellation Policy: If cancelled or modified up to 14 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, 80 percent of all nights will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 3 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 20 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 2.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 7 % VAT is included.
Service charge is not applicable.
EUR 1.50 city/tourist tax per person per night is not included.

Internet: Wireless Internet Hotspot is available in the hotel rooms and costs EUR 3 per hour.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Free public parking is possible on site (reservation is not needed).

Pets: Pets are allowed on request. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, EC-Card, Euro/Mastercard, Maestro, Visa

From the southward rooms you can enjoy a beautiful view to the lake Müritzsee, from the westward rooms you are overlooking the lake Herrensee and the Waren museum garden. From the northward rooms you will have a nice view to the pedestrian zone of the historic Old Town.