Cancellation Policy: If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, 80 percent of all nights will be charged.

Children and Extra Bed Policy: All children are welcome.
One child under 12 years stays free of charge in an extra bed.
One child under 2 years stays free of charge in a baby cot.
One older child or adult is charged EUR 40 per night and person in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 7 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Wireless Internet Hotspot is available in the entire hotel and charges are applicable.
Wired internet is available in public areas and is free of charge.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Free public parking is possible on site.
Private parking is possible on site and costs EUR 14 per day.

Pets: Pets are allowed. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, EC-Card, Euro/Mastercard, Maestro, Visa

All of the elegant rooms and luxurious suites of our 5-star hotel are furnished according to an individual theme.

Each floor is designed according to a different motto: golf, hunting, horses, romance, royalty, and the heathland, inspired by the majestic, nearby natural countryside: the Lüneburg heath lands. The rooms are fitted with precious woods and the finest of fabrics. Each room is individually designed with luxurious comfort.

Elegant accessories and unique individual highlights of the Superior category provide you with an atmosphere of well-being. These rooms are furnished with a writing desk of fine wood and the most modern of communication technology, as well as a modern bathroom. The view out of these superior rooms opens either onto the green, landscaped inner courtyard terrace and the baroque palace, or the bordering restful line of trees.
In addition, upon arrival, each guest staying in a superior room will receive a bottle of mineral water, and a newspaper in the language of their choice.