Cancellation Policy: If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.
If cancelled or modified later, 80 percent of the first night will be charged.
In case of no-show, 80 percent of all nights will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 20 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 7 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Wired internet is available in the hotel rooms and is free of charge.

Meal Plan: Buffet breakfast costs EUR 13 per person per night.

Parking: Free private parking is possible on site (reservation is not possible).

Pets: Pets are allowed on request. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Euro/Mastercard, Visa

The Hotel Hanse City’s comfortable single rooms, double rooms, and apartments feature modern amenities.

Despite the central location of the hotel, all of the rooms are extremely quiet, and offer a peaceful nights sleep.