Cancellation Policy
Cancellation Policy: If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years are charged EUR 20 per night per person for cots.
All older children or adults are charged EUR 35 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: 7 % VAT is included.
Service charge is not applicable.
EUR 1.50 city/tourist tax per person per night is not included.
Internet: Wired internet is available in the hotel rooms and charges are applicable.
Meal Plan: Buffet breakfast is included in the room rate.
Parking: Free public parking is possible on site (reservation is not needed).
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, EC-Card, Euro/Mastercard, Maestro, Visa
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Heide Spa Hotel & Resort
Hotel 
Bad Düben, Bitterfelder Straße 42
The rooms have been furnished according to the different seasons, and each has its own unique charm. Choose between fresh greens of spring, warm oranges of summer, autumnal reds and icy blue tones of winter.
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