Cancellation Policy: If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, 80 percent of all nights will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 1 year stay free of charge when using existing bedding.
All older children or adults are charged EUR 15 per night per person for extra beds.
One child under 2 years is charged EUR 10 per night and person in a baby cot.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 7 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Wireless Internet Hotspot is available in some hotel rooms and is free of charge.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Free public parking is possible on site (reservation is needed).
Private parking is possible on site (reservation is needed) and costs EUR 3.50 per day.

Pets: Pets are allowed. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, EC-Card, Euro/Mastercard, Maestro, Visa

Some of the rooms at the Hotel am Rossplan enjoy views of the Schloss Altenburg (Altenburg Palace).