Cancellation Policy
Cancellation Policy: If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, 80 percent of all nights will be charged.
Children and Extra Bed Policy: All children are welcome.
One child under 8 years stays free of charge when using existing bedding.
One child under 10 years is charged 50 % of the room stay per night and person in an extra bed.
One child under 12 years is charged 75 % of the room stay per night and person in an extra bed.
One older child or adult is charged 100 % of the room stay per night and person in an extra bed.
Maximum capacity of extra beds in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: 7 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.
Internet: Wi-fi is available in the entire hotel and charges are applicable.
Meal Plan: Buffet breakfast is included in the room rate.
Parking: Free public parking is possible on site (reservation is not needed).
Pets: Pets are allowed on request. Charges may be applicable.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Diners Club, EC-Card, Euro/Mastercard, Maestro, Visa
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Hotel Zur Heide
Hotel 
Aachen, Raafstrasse 76-80
Our peaceful double rooms are mostly situated towards the garden and all are modern equipped. On arrival you will find a complimentary bottle of water in your room.
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