Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 4 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
Maximum capacity of babycots in a room is 1.
There is no capacity for extra beds in the room.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 5.5 % VAT is included.
Service charge is not applicable.
City/tourist tax is included.

Internet: Wi-fi is available in the hotel rooms and costs EUR 2 per hour.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: No parking available.

Pets: Pets are allowed. No extra charges.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Carte Bleue, Diners Club, Discover, Euro/Mastercard, JCB, Maestro, Visa

In March 2008, Hôtel Carlton’s introduced a brand new room category, the deluxe rooms. They are spacious, modern and offer excellent soundproofing.