Cancellation Policy
Cancellation Policy: If cancelled up to 15 days before date of arrival, no fee will be charged.
If cancelled up to 7 days before date of arrival, 10 percent of all nights will be charged. If cancelled up to 3 days before date of arrival, 25 percent of all nights will be charged. If cancelled up to 1 day before date of arrival, 50 percent of all nights will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged. Children and Extra Bed Policy: All children are welcome. All children under 4 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All children from 2 to 12 years are charged EUR 20 per night per person for extra beds. All older children or adults are charged EUR 29 per night per person for extra beds. Maximum capacity of extra beds/babycots in a room is 2. Deposit Policy: No deposit will be charged. VAT and city/tourist taxes: 10 % VAT is included. Service charge is not applicable. EUR 0.60 city/tourist tax per person per night is included. Internet: Wi-fi is available in public areas and is free of charge. Meal Plan: Buffet breakfast is included in the room rate. Parking: Public parking is possible at a location nearby and costs EUR 7 per day. Pets: Pets are allowed on request. Charges may be applicable. The hotel reserves the right to pre-authorise credit cards prior to arrival. About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Diners Club, Euro/Mastercard, JCB, Maestro, Visa
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HeluanHotel
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