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HeluanHotel
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| General: | Parking, Pets Allowed, 24-Hour Front Desk, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Shops in Hotel | |
| Activities: | Spa & Wellness Centre, Massage, Library, Canoeing, Horse Riding | |
| Services: | Airport Shuttle, Laundry, Ironing Service, Internet Services, Shoe Shine, Tour Desk, Fax/Photocopying, Ticket Service, Wi-Fi/Wireless LAN, Free Wi-Fi Internet Access Included, ATM/Cash Machine on site |
Travel information
Arrival by car:
As a guest of the hotel you need not respect the No Entry sign at the beginning of the spa zone.
Arrival by bus:
- Get off at the bus stop Tržnice. It is the central bus station for all local buses.
- Then take bus 2 (direction: Divadelní náměstí) until the end of the line.
- Cross the river and you are in Tržiště street. The hotel is in the middle of this street (walk uphill).
or
- If you arrive at the final bus stop Dolní nádraží or Terminál, you can
walk to the bus station Tržnice (Use the underpass at the traffic lights - about 100 metres from your final bus stop) and go straight.
- After a 4-minute walk you will reach the central bus station Tržnice.
- Proceed as indicated above.
Arrival by train:
If you arrive at the train station Karlovy Vary - Horní nádraží it is recommended to take a taxi. However, if you prefer to take a bus,
- leave the train station and and cross the road to reach the bus stop.
- Each bus can take you to the central bus station Tržnice.
- Proceed as mentioned above.
If you arrive at the Karlovy Vary - Terminál or Karlovy Vary - Dolní nádraží train station, see above.
As a guest of the hotel you need not respect the No Entry sign at the beginning of the spa zone.
Arrival by bus:
- Get off at the bus stop Tržnice. It is the central bus station for all local buses.
- Then take bus 2 (direction: Divadelní náměstí) until the end of the line.
- Cross the river and you are in Tržiště street. The hotel is in the middle of this street (walk uphill).
or
- If you arrive at the final bus stop Dolní nádraží or Terminál, you can
walk to the bus station Tržnice (Use the underpass at the traffic lights - about 100 metres from your final bus stop) and go straight.
- After a 4-minute walk you will reach the central bus station Tržnice.
- Proceed as indicated above.
Arrival by train:
If you arrive at the train station Karlovy Vary - Horní nádraží it is recommended to take a taxi. However, if you prefer to take a bus,
- leave the train station and and cross the road to reach the bus stop.
- Each bus can take you to the central bus station Tržnice.
- Proceed as mentioned above.
If you arrive at the Karlovy Vary - Terminál or Karlovy Vary - Dolní nádraží train station, see above.
Hotel Policies
| Check In: | 14:00-18:00 | |
| Check Out: | 06:00-11:00 | |
| Cancellation Policy: | Cancellation Policy: If cancelled up to 15 days before date of arrival, no fee will be charged. If cancelled up to 7 days before date of arrival, 10 percent of all nights will be charged. If cancelled up to 3 days before date of arrival, 25 percent of all nights will be charged. If cancelled up to 1 day before date of arrival, 50 percent of all nights will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged. Children and Extra Bed Policy: All children are welcome. All children under 4 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All children from 2 to 12 years are charged EUR 20 per night per person for extra beds. All older children or adults are charged EUR 29 per night per person for extra beds. Maximum capacity of extra beds/babycots in a room is 2. Deposit Policy: No deposit will be charged. VAT and city/tourist taxes: 10 % VAT is included. Service charge is not applicable. EUR 0.60 city/tourist tax per person per night is included. Internet: Wi-fi is available in public areas and is free of charge. Meal Plan: Buffet breakfast is included in the room rate. Parking: Public parking is possible at a location nearby and costs EUR 7 per day. Pets: Pets are allowed on request. Charges may be applicable. The hotel reserves the right to pre-authorise credit cards prior to arrival. |
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| Accepted credit cards: | American Express, Diners Club, Euro/Mastercard, JCB, Maestro, Visa |
