Cancellation Policy
Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 6 years stay free of charge for extra beds.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 10.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is included.
Internet: Wireless Internet Hotspot is available in the entire hotel and is free of charge.
Meal Plan: Breakfast is included in the room rate.
Parking: Free public parking is possible on site.
Pets: Pets are allowed on request. No extra charges.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Diners Club, Euro/Mastercard, Maestro, Visa
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Smilen Hotel
Hotel 
Smolyan, 9, Shumkov Kamuk Street
The hotel can accommodate up to 45 guests in its 17 double guest rooms and in one apartment (36 beds and 9 extra beds). The majority of the rooms provide a sitting area and an additional bed is available. 3 of them are with fireplaces.
The rooms are situated in the main building, on the second and third floors, beautifully appointed and tastefully furnished with modern conveniences - all the comforts you need for a relaxing escape. All the rooms are sunny, facing south, and offer lovely views of the surrounding meadow, the lake and the rocks.
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