Cancellation Policy
Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All children from 2 to 7 years are charged 50 % of the room stay per night per person when using existing bedding.
All children from 7 to 12 years are charged 70 % of the room stay per night per person when using existing bedding.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: 17 % VAT is included.
Service charge is not applicable.
EUR 0.82 city/tourist tax per person per night is not included.
Internet: Wired internet is available in the entire hotel and costs EUR 2 per hour.
Meal Plan: Breakfast is included in the room rate.
Parking: Private parking is possible on site (reservation is needed) and costs EUR 5 per day.
Pets: Pets are allowed on request. No extra charges.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Diners Club, Euro/Mastercard, Maestro, Visa
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Hotel Kaktus
Hotel 
Citluk, Neretvanska Bb
We have 45 rooms and apartments with a total capacity of 100 beds. All accommodation is en suite with internet access and air conditioning. Please check availability for a full list of facilities.
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