Cancellation Policy: If cancelled up to 16:00 on the date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy: All children are welcome.
Up to two children under 12 years stay free of charge for extra beds.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 25 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 6 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet: Wi-fi is available in the entire hotel and costs EUR 9 per hour.
Wi-fi is available in public areas and is free of charge.

Meal Plan: Buffet breakfast costs EUR 16 per person per night.
Buffet breakfast is free of charge for children up to 3 years.
Buffet breakfast costs EUR 8 per night per child under 12 years.

Parking: Free public parking is possible on site (reservation is not needed).

Pets: Pets are allowed on request. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Euro/Mastercard, Visa

The NH Genk Hotel offers 83 fully equipped guest rooms, including 2 suites and 6 junior suites. All rooms feature a central cooling system, a set of toiletries and piped music.

All guest have access to the pillow menu (firm, soft, duvet, etc.).

The hotel also offers 24-hour room service.