Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 6 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
One children from 6 to 12 years is charged 30 % of the room stay per night and person in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 10 % VAT is included.
Service charge is not applicable.
City/tourist tax is included.

Internet: No internet access available.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Free public parking is possible on site (reservation is not needed).

Pets: Pets are allowed. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Euro/Mastercard, Maestro, Visa

All rooms are fitted with WC, bath or shower, cable TV, radio and telephone. The majority of rooms have a balcony or a terrace, of which some have a wonderful view over Lake Neusiedl.