Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 2 years stay free of charge for cots.
Extra beds are not available.
Maximum capacity of babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in the entire hotel and is free of charge.

Meal Plan: Breakfast is not included and costs EUR 12.00 per person.

Parking: Private parking is possible on site and costs EUR 20.80 per day.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Euro/Mastercard, Visa

Each of the Fenix’s air-conditioned and soundproofed rooms comes with a range of state-of-the-art amenities. These include interactive TV systems and high-speed internet connections.