Cancellation Policy
Cancellation Policy: If cancelled up to 15 days before date of arrival, no fee will be charged.
If cancelled up to 2 days before date of arrival, 15 percent of all nights will be charged.
If cancelled later, 30 percent of all nights will be charged.
In case of no-show, 50 percent of all nights will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 3 years stay free of charge for cots.
One older child or adult is charged EUR 40 per night and person in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: 30 percent of the total amount will be charged on the day of booking and is refundable.
VAT and city/tourist taxes: 4 % VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wi-fi is available in public areas and is free of charge.
Meal Plan: Buffet breakfast is not included, breakfast menu is available and costs vary.
Parking: Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.
Pets: Pets are allowed. Charges may be applicable.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Carte Bleue, Euro/Mastercard, Visa
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Hotel Spa Llop Gris
Hotel 
El Tarter, Prat de la Mestrança
It is possible to join rooms for large families (as and when requested).
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