Hanoi Phoenix Hotel

Hotel Hanoi Phoenix Hotel 2 class

Hanoi, 43 Bat Su Street

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Hanoi Phoenix Hotel is centrally located in a quiet part of Hanoi's Old Quarter and offers affordable accommodation with easy access to shopping, eateries and several attractions.

The hotel is just a short stroll away to Hoan Kiem Lake and Water Puppet Theatre, as well as a number of tourist attractions. For convenience the hotel also provides a free 2-way shuttle bus service from the railway station.

Services at Hanoi Phoenix Hotel include car and bicycle rentals, as well as a tour desk. You can also dine at their restaurant and bar offering a delicious menu. The friendly staff are also available 24-hours a day.

Rooms: 20
Rate: 18 - 35 USD

We're sorry, but it is currently not possible to make reservations for this hotel

Hotel information

The hotel can organize a pick-up service from the airport at an additional cost. The pick-up service from the Hanoi railway station is free.

Special promotions:
- 50% discount on laundry service
- 10 minutes free PC international phone call
- Stay at least 4 nights and you get a free airport pick-up

After making a booking on this site, inform the hotel via email of your flight number and time.

Hotel Facilities

General:   Parking, Restaurant, Pets Allowed, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Free Parking, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel, Gay Friendly, All Public and Private spaces non-smoking
Activities:   Sauna, Games Room, BBQ Facilities
Services:   Room Service, Airport Shuttle, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Internet Services, Currency Exchange, Bicycle Rental, Shoe Shine, Car Hire, Tour Desk, Fax/Photocopying, Ticket Service, Wi-Fi/Wireless LAN, Free Wi-Fi Internet Access Included

Important information

For your convenience, the hotel offers pickup service from Hanoi Train Station and can arrange airport transfers on request.

After making a booking on this site, kindly inform the the hotel via email details of your flight number and arrival time.

Hotel Policies

Check In:   14:00
Check Out:   12:00
Cancellation Policy:   Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 5 years stay free of charge when using existing bedding.
All children under 2 years are charged USD 5 per night per person for cots.
All older children or adults are charged USD 5 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 2.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 10 % VAT is included.
5 % service charge per room per night is included.
City/tourist tax is not applicable.

Internet: Wi-fi is available in public areas and is free of charge.

Meal Plan: Continental breakfast is included in the room rate.
Breakfast costs USD 1 per person per night.

Parking: Free private parking is possible at a location nearby (reservation is needed).

Pets: Pets are allowed. No extra charges.


The hotel reserves the right to pre-authorise credit cards prior to arrival.
Accepted credit cards:   American Express, Euro/Mastercard, JCB, Visa
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