Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 5 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged USD 15 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 10 % VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wi-fi is available in the entire hotel and is free of charge.

Meal Plan: Breakfast is included in the room rate.

Parking: Free private parking is possible on site (reservation is not needed).

Pets: Pets are allowed on request. No extra charges.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Euro/Mastercard, Visa

With many well-appointed rooms, the newly-built boutique Hanoi Elegance 2 offers you a most relaxing and comfortable accommodation in Hanoi.
All rooms are elegantly decorated & fully featured with state-of-art facilities and amenities such as parquet floor and Jacuzzi in some rooms. The settings are well maintained in an absolute cleanliness and hygiene.