Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 6 years stay free of charge when using existing bedding.
One child under 2 years stays free of charge in a baby cot.
One older child or adult is charged MYR 80 per night and person in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 5 % Tax is not included.
10 % service charge per room per night is not included.
City/tourist tax is not applicable.

Internet: Wireless Internet Hotspot is available in the hotel rooms and is free of charge.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Free private parking is possible on site (reservation is not needed).

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Euro/Mastercard, JCB, Visa

Hotel Maya features 207 spacious rooms, including 107 suites with rustic timber flooring, contemporary furnishings and floor-to-ceiling glass panel overlooking the spectacular Kuala Lumpur skyline. All rooms have specially designed interiors to enable natural light to reach all parts of the room.

You can also make use of the in-room check-in service (with prior arrangement) or the 24-hour reservation services. For any emergencies, you can have peace of mind knowing that there is a doctor on call 24-hours. In-room dining is available to you anytime of the day (please see the Food and Beverage brochure for more information).

Pillow Talk:
To ensure you get a good and relaxing night’s sleep, the hotel has a selection of pillows for you to choose from.