Shangri-la Hotel Surabaya Surabaya

Shangri-la Hotel Surabaya

Hotel Shangri-la Hotel Surabaya 5 class

Surabaya, Jl. Mayjend Sungkono 120

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Situated in western Surabaya, the 5-star Shangri-la Hotel Surabaya provides a resort getaway with its outdoor pool, spa treatments and tropical landscapes. Free Wi-Fi and free wired internet are provided throughout the property. Parking is free.

Contemporary and luxurious, the air-conditioned rooms are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.

Shangri-la Hotel Surabaya is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. There is a spa with a sauna and expert massages. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.

Shangri-la Hotel has both a Japanese and a Mexican restaurant on site. Cocktails are served in the lounge.

Rooms: 383
Rate: 141 - 219 USD
Hotel chain: Shangri La

Arrival   Departure
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Hotel Facilities

General:   Parking, Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Free Parking, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Valet Parking, Design Hotel, Luggage Storage, Breakfast Buffet, Air Conditioning, Designated Smoking Area, Restaurant (à la carte), Restaurant (buffet)
Activities:   Tennis Court, Sauna, Fitness Centre, Golf Course (within 3 km), Spa & Wellness Centre, Massage, Children's Playground, Table Tennis, Hot Tub, Outdoor Swimming Pool, Outdoor Swimming Pool (all year)
Services:   Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Bridal Suite, Internet Services, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Packed Lunches, Car Hire, Tour Desk, Fax/Photocopying, Ticket Service, Concierge Service, Nightclub / DJ, Shuttle Service (surcharge), Trouser Press

Hotel Policies

Check In:   14:00-15:00
Check Out:   06:00-12:00
Cancellation Policy:   Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged USD 50 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 11.00 % VAT is included.
10.00 % service charge per room per night is included.
City/tourist tax is not applicable.

Internet: Internet via modem is available in the hotel rooms and is free of charge.

Meal Plan: Continental breakfast costs USD 10 per person per night.
American breakfast costs USD 12 per person per night.
Buffet breakfast costs USD 12 per person per night.

Parking: Free private parking is possible on site (reservation is not needed).

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.
Accepted credit cards:   American Express, Diners Club, Euro/Mastercard, JCB, Visa
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