Cancellation Policy

Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 2.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is not applicable.
15 % service charge per room per night is not included.
City/tourist tax is not applicable.

Internet: Internet via modem is available in the hotel rooms and is free of charge.

Meal Plan: Buffet breakfast costs USD 10.00 per person.

Parking: Free private parking is possible on site.

Pets: Pets are allowed on request. No extra charges.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

About cancellations

The cancellation policy may vary per room type; please check the room description as well.

Accepted credit cards

American Express, Euro/Mastercard, Greatwall, JCB, Jin Sui, Maestro, Other Cards, Pacific, Visa

Chateau Regency Apartment

Residence Chateau Regency Apartment 5 class

Suzhou, No. 9, Xingzhou Street


Combining home comforts with hotel management, service is the main feature of Chateau Regency. Each suite is designed with a kitchen and features free high-speed internet access, in addition to the listed amenities. The floor area ranges from 60 m² to 150 m².

We're sorry, but it is currently not possible to make reservations for this hotel
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