Cancellation
If cancelled up to 18:00 on the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.
About cancellations
The cancellation policy may vary per room type; please check the room description as well.
Accepted credit cards
American Express, Diners Club, Dragon, Euro/Mastercard, Greatwall, JCB, Jin Sui, Pacific, Peony, Visa
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Sofitel Hangzhou Xanadu Resort
Hotel 
Hangzhou, No. 3318 Xiang Lake Road
The hotel features 301 guestrooms that including 19 suites and 70 Club Sofitel rooms. Spacious at an average of 42 square meters in size, each room is well appointed, with some featuring a balcony and view of the resort lake, garden and mountains.
Hotel Policies
These are general hotel policies. As they may vary per room type; please also check the room description.
Pets Pets are not allowed.
Children and extra beds All children are welcome. One child under 12 years stays free of charge when using existing bedding.
There is no capacity for extra beds/cots in the room.
Internet Wired internet is available in the hotel rooms and is free of charge.
Guest Parking Free private parking is possible on site.
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