Cancellation Policy: If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
One child under 12 years stays free of charge when using existing bedding.
There is no capacity for extra beds/cots in the room.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is not applicable.
15 % service charge per room per night is not included.
City/tourist tax is not applicable.

Internet: Wired internet is available in the hotel rooms and is free of charge.

Meal Plan: Buffet breakfast is not included, breakfast menu is available and costs vary.

Parking: Free private parking is possible on site (reservation is not needed).

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Dragon, Euro/Mastercard, Greatwall, JCB, Jin Sui, Pacific, Peony, Visa

The hotel features 301 guestrooms that including 19 suites and 70 Club Sofitel rooms. Spacious at an average of 42 square meters in size, each room is well appointed, with some featuring a balcony and view of the resort lake, garden and mountains.