Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 1 year stay free of charge when using existing bedding.
All children under 2 years are charged EUR 10.00 per night and person for cots.
All older children or adults stay free of charge for extra beds.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 2.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in the entire hotel and costs EUR 0.35 per hour.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Free public parking is possible on site.

Pets: Pets are allowed on request. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, CartaSi, Diners Club, Euro/Mastercard, Maestro, Visa

Each room is directly connected to the hotel’s beauty and wellness areas, including the Health & Beauty centre, the Charme & Relax area, and the Thermae spa and thermal centre, which offers mud therapies, swimming pools and a gym.