Cancellation Policy: Please note, if cancelled or in case of a no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
One child under 2 years stays free of charge in a baby cot.
One child under 12 years stays free of charge in an extra bed.
Maximum capacity of extra beds/babycots in a room is 2.

Deposit Policy: 100 percent of the first night will be charged at least one day prior to arrival and is non-refundable.

VAT and city/tourist taxes: 14 % VAT is included.
Service charge is not applicable.
1 % city/tourist tax per room per night is included.

Internet: Wi-fi is available in public areas and costs ZAR 30 per 30 minutes.
Wired internet is available in the business centre and costs ZAR 30 per 30 minutes.

Meal Plan: Breakfast costs ZAR 90.00 per person per night.
Breakfast costs ZAR 45.00 per night per child under 12 years.

Parking: Private parking is possible on site and costs ZAR 30 per day.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

The cancellation policy may vary per room type; please check the room description as well.

American Express, Diners Club, Eftpos, Euro/Mastercard, Maestro, Visa

The Balmoral, an obvious choice for those using the international conference centre, was redesigned to suit the varying needs of its guests. Indeed a splendid selection of single, twin, double or family rooms, as well as accessible rooms are available.

Each room has the following features:
* TV with remote control and selected satellite channels
* Message service
* Daily newspaper on request
* Individual air conditioning
* Electronic doorlocks (Vingcard System)
* Full bathroom amenities
* Turndown available on request
* Iron and Ironing Board on request
* Wake up call service
* Hair dryer
* Tea and Coffee making facilities
* Built in Electronic Safe
* Pen and general stationery
* Sleeper couch in Executive rooms
* All rooms - internet ready